People who have never loved or never suffered will normally try to control everything with an either-or attitude or all-or-nothing thinking. This closed system is all they are prepared for. The mentality that divides the world into “deserving and undeserving” has not yet experienced the absolute gratuity of grace or the undeserved character of mercy. This lack of in-depth God-experience leaves all of us judgmental, demanding, unforgiving, and weak in empathy and sympathy. Such people will remain inside the prison of “meritocracy,” where all has to be deserved. They are still counting when in reality God and grace exist outside of all accounting. Remember, however, to be patient with such people, even if you are the target of their judgment, because on some level, that is how they treat themselves as well.
– Richard Rohr